I'm Mini.
(Like a car, not like a mouse)
Experience
I am a leader in UX industry focusing on UX research and service design. I have a BFA in visual communication from Washington University in St. Louis and an MFA in interaction design from the School of Visual Arts, New York.
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My 15+ year journey in the UX industry has seen me grow to where I am today starting with information design, through UI/UX design to UX research, strategy and service design. Having gained a thorough understanding of the whole UX process, I have mentored and taught UX design at General Assembly.
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With my unique experience, I communicate and synthesize ideas using visualizations. I use user flows, service blue print, user journey maps and other data visualization in my work.
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My varied experiences across different companies has helped me become extremely flexible in the way I work. I believe in working towards my client's goals and have no problems with leading or assisting projects, large or small.
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For information on my experience visit
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Clients
Fortune 500 - Colgate-Palmolive, J.P. Morgan Chase, Prudential Finance (Assurance IQ), Pimco, Anheuser-Busch, Fiserv (Clover), GE, AT&T, Williams-Sonoma (West Elm)
Non-profit and hospitals - UNICEF, Memorial Sloan Kettering Cancer Center
Other clients - Shutterstock, Kenneth Cole
Skills
Qualitative UX Research, Designing and leading a workshop (User centered design workshop), Defining MVP feature or product
Tools
Figma/FigJam, Adobe suite (Illustrators, Photoshops, InDesign), Remote UX research tool (User testing and other sites similar)
Contact
Email - minsunmini@gmail.com